Privacy Policy

1. Information We Collect

We may collect personal information directly from you when you:

• Request a quote
• Book a service
• Contact us by phone, email, or through our website
• Sign up for updates, offers, or newsletters
• Leave feedback or reviews
  

The personal information we may collect includes:

• Name
• Address
• Email address
• Phone number
• Payment information (when necessary)
• Service preferences and history
  

2. How We Use Your Information

We use your personal information to:

• Provide cleaning services and respond to service requests
• Schedule appointments and communicate with you
• Send invoices and process payments
• Improve our services and customer experience
• Send occasional service updates, promotions, or newsletters (with your consent)
  

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share your information with:

• Employees, contractors, and agents who need the information to deliver our services
• Third-party service providers (e.g., payment processors) who support our operations
• Legal authorities when required to comply with legal obligations
  

All third parties are required to protect your personal information and use it only for the purposes for which it was disclosed.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include secure storage, access controls, and encryption where applicable.

5. Your Consent

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To do so, please contact us using the information below.

6. Your Rights and Access to Information

You have the right to:

• Access your personal information
• Request corrections to your information
• Withdraw consent to use your information
• Request deletion of your personal data (subject to certain legal limitations)
  

To make any of these requests, contact us at the details below.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage. You can choose to disable cookies through your browser settings.

8. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at:

Javi Cleaning Services

Email: Javicleaning25@gmail.com
Phone: 778-707-3439
Address: 5921 Prince Albert Vancouver, BC, Canada, V5W 3E2
Location: Vancouver, British Columbia, Canada