We Get Asked These Frequently
Got questions about our cleaning services in Vancouver? We’ve answered some of the most common ones below to help you understand how we work, what we offer, and how to get started.
Scheduling is easy! You can call us at 778-707-3439, fill out our online form, or text us your details. We'll ask about your home size, preferred cleaning frequency, and any special requests. For regular service, we'll set up a consistent schedule that works with your routine.
You don't need to be home while we clean. Many of our Vancouver clients provide us with a key or door code so we can clean while they're at work. We're happy to work around your schedule. If you prefer to be present during the first cleaning, that's perfectly fine too. We'll discuss the best arrangement during your initial consultation.
We serve Vancouver, Surrey, Burnaby, Richmond, Coquitlam, Langley, and Delta. If you're nearby and unsure, just ask us!
The cost depends on your home size, how often you need cleaning, and the level of service. Contacting a cleaner for a quote is the best way to get an accurate price.
House cleaning isn't usually tax-deductible unless it's for a home office or medical reasons. Always check with an accountant or CRA guidelines to be sure.
Tipping isn’t required, but it’s a nice way to show appreciation for great service. Many people tip if they’re happy with the job, especially during holidays.
Most cleaners bring their own supplies, but some may use yours if you prefer. It’s a good idea to check when you book your appointment.
Regular cleaning is basic upkeep—dusting, vacuuming, wiping. Deep cleaning goes further and includes things like baseboards, inside appliances, and more scrubbing.
It depends on your lifestyle. Some people book weekly, others monthly. If you have kids, pets, or a busy schedule, you may want more frequent visits.
We offer home cleaning, office cleaning, commercial cleaning, and janitorial services. One-time, weekly, bi-weekly, or monthly. Whichever schedule is favorable for you.
Yes, all our cleaners are background-checked, trained, and experienced to ensure safe and reliable service every time.
A standard home cleaning includes dusting, vacuuming, mopping, kitchen and bathroom cleaning, and wiping surfaces. We can also customize it based on your needs.
Maid services typically clean bathrooms, kitchens, floors, dust surfaces, and take out trash. You can request extras like laundry or inside appliances, depending on the service.
It usually takes a few hours, depending on how many cleaners come, how dirty the house is, and what kind of cleaning you want—basic or deep.
In 3 hours, a cleaner can usually tidy up bathrooms, the kitchen, floors, and common areas. They may also do light dusting and empty trash, depending on your needs.
Yes, most cleaning services let you choose what areas or tasks to focus on. Just let them know your priorities when you book.
Let us know as soon as possible. We will offer to fix the issue or give a partial refund if you're not satisfied.
Still have questions or need help?
If you didn’t find what you were looking for, feel free to reach out. Call us or send a message. We’re happy to assist during business hours.